Industrywest.com Reviews

Industrywest.com is a platform known for its highly stylized collection of modern furniture and decor. The styles feature industrial and traditional touches, specifically chosen to create an elevated, luxurious space. The collection includes everything from bedroom and living room furniture to outdoor pieces, storage essentials, and decor. The pieces are designed to make luxury accessible and are crafted from high-quality materials. The company also offers financing options and samples. Some products come with a 1-10 year warranty that protects against manufacturing defects. Partners receive discounts up to 30% as part of the Trade Program. Customers are responsible for return shipping costs and the final refund will exclude a 10% restocking fee. Please note that prices can vary depending on the specific product and any ongoing promotions or discounts. For the most accurate pricing, it's recommended to check the official website.

"Industrywest.com" is a well-known online platform that offers a wide variety of modern furniture and decor. The website features a range of products including chairs, stools, sofas, dining tables, side tables, and storage. The company is known for blending contemporary and innovative designs with an air of timelessness and simplicity. The styles feature industrial and traditional touches, specifically chosen to create an elevated, luxurious space. The company was founded in 2011 by husband and wife duo Jordan and Anne England. They started with the search for the perfect dining chair and have since expanded to offer a vast array of furniture and decor. All of the pieces fit into a minimalist and modern design palette. The company maintains its original mission to design for the people and distribute furniture products that people actually want, with a quality design built to last. The brand is now based in Jacksonville, Florida, and delivers all over Canada and the US. Industry West carries a vast range of highly curated modern furniture, featuring streamlined silhouettes and timeless color palettes. The collection includes everything from bedroom and living room furniture to outdoor pieces, storage essentials, and decor. The company also offers financing options and 1-10 year warranties on its products.

Industrywest.com has a detailed shipping and return policy. For shipping, in-stock items are delivered within 7 to 10 business days of the order. The customer must accept the delivery within 24 hours of contact by the carrier team. If unable to accept, the order may be returned and a 20% restock fee will apply as well as return shipping costs. Backordered products have a minimum lead time of 16 weeks prior to being delivered. Smaller parcels will be sent via a small parcel carrier such as USPS or UPS or on occasion through a freight partner, depending on size. Industry West charges a flat 15% fee for all shipping. Certain large items will also incur an additional $350 handling fee.

As for the return policy, it is the responsibility of the customer to inspect all merchandise once it is received, verify counts, and report any damage that may have occurred during shipment. In the event of a quality issue, damage during transit, or a mis-ship, Industry West is happy to facilitate the shipment or replacement units, so long as they are aware. If a customer is considering a return, they can receive 20% off the purchase price—if it’s not what they’d hoped they can return it and pick something else, and if they love it, they can keep it. The return process is part of their unmatched warranty.

Based on the information gathered, Industrywest.com is a furniture and home decor online store with mixed reviews. Some customers have praised the quality of their products and their customer service. However, there are also numerous complaints about poor customer service, issues with product quality, and problems with returns. It's always recommended to do thorough research and read multiple reviews before making a purchase from any online store. Please note that this information is based on available online reviews and may not fully represent the experience of all customers. It's always a good idea to exercise caution when shopping online.

Popular collections on Industrywest.com include the CANE, CLARE, BOUCLE, LEATHER, STACKABLE, and CONTOUR collections. The website also features a BEST SELLERS collection, which showcases popular designs embodying contemporary elegance and quality craftsmanship for trendsetting interiors. Other trending categories include CHAIRS, STOOLS, SOFAS, DINING TABLES, and SIDE TABLES. The bath collection features Italian marble sinks, basins, and countertops, complemented by solid oak wood vanities. This collection offers single and double vanity options, as well as minimalist floating basins as statement pieces. The luxurious look is completed with metal hardware and faucets that perfectly match. These collections reflect a profound understanding of trends, materials, and functional elegance, making Industry West a leader in the industry.